Callisto sends five kinds of text automatically. Each one fires at a specific moment in the appointment lifecycle, and you can edit the wording or turn most of them off.
The five auto messages
- Booking confirmation — sent the moment a client books. Always on.
- Day-before reminder — sent the evening before the appointment.
- 2-hour reminder — sent two hours before the appointment.
- Missed-appointment follow-up — sent an hour after a no-show.
- Bring them back — sent to clients who haven't booked in 60+ days.
Where to manage them
Sidebar → Marketing. You'll see the five messages at the top with a toggle on each. Click one to edit the wording or change when it goes out.