Terms of Service

By accessing or using Callisto, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.

Callisto is a software platform that lets independent service businesses (“Providers”) publish a booking page, accept appointments, collect deposits, and communicate with their customers (“Customers”). Callisto facilitates these interactions but is not a party to the underlying service agreement between a Provider and their Customer.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly of any unauthorized use.

You agree not to:

• Use the service for any unlawful or fraudulent purpose.
• Send unsolicited messages or use the SMS features to contact people who have not opted in.
• Interfere with, probe, or disrupt the service or attempt to bypass its security or rate limits.
• Infringe the rights of others or upload harmful content.

Provider subscriptions and Customer deposits are processed by our payment provider, Stripe, and are subject to Stripe’s terms. Subscription fees are billed in advance on a recurring basis and are non-refundable except where required by law. You authorize us to charge your payment method for applicable fees until you cancel.

If you opt in, Callisto sends recurring automated SMS messages related to your appointments — confirmations, reminders, reschedule and cancellation notices, and one-time verification codes — on behalf of the Provider you book with.

• Consent: You opt in by entering your mobile number and checking the consent box on the booking page. Consent is not a condition of purchasing any goods or services.
• Frequency: Recurring; message frequency varies based on your booking activity.
• Cost: Message and data rates may apply.
• Opt out: Reply STOP at any time to cancel. Reply HELP for help, or email [email protected].
• Carriers: Carriers are not liable for delayed or undelivered messages.

For details on how messaging data is handled, see our Privacy Policy.

Callisto and its original content, features, and functionality are owned by us and protected by intellectual property laws. Providers retain ownership of their own business content (such as logos and service descriptions) and grant us a license to display it as needed to operate the service.

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Callisto shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the service.

We may suspend or terminate your access if you violate these Terms. You may stop using the service and cancel your subscription at any time from your account settings.

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the service after changes take effect constitutes acceptance.

Questions about these Terms? Email [email protected].